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Accountable to: Clinical Care Co-ordinator
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Salary: £14,000 - £17,000 per annum plus unsocial
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hours and on call payments
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(Unsocial hours supplements apply
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20.00 - 23.00 and to weekend working)
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Job Summary:
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Assist in the nursing care of patients with a diverse range of
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conditions.
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Carry out a range of patient care tasks in support of registered
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nursing staff.
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Provide support to MediHome clinical staff to facilitate the
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delivery of patient care. This will include supporting,
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co-ordinating and undertaking the full range of administrative
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tasks.
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Principal Accountabilities:
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Patient Care Duties
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Effectively communicate with all patients in order to promote
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their comfort and wellbeing.
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Assess patient comfort and condition, informing registered
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nurses of any changes.
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Perform and record clinical observations of patients and have
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an awareness of their relevance.
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Undertake minor dressings and treatments whilst under the
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supervision of a registered nurse.
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Maintain accurate, legible and legally substantive records of
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care and assessment undertaken.
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Maintain patient confidentiality and dignity at all times.
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Be familiar with and adhere to MediHome's policies and
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procedures including infection control, moving and handling, etc.
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Comply with all MediHome corporate policies, local policies and
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legal requirements relating to clinical care.
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Monitor stock levels and report shortfalls to the Clinical Care
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Co-ordinator.
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Discuss and review personal and professional development
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needs during annual appraisal and develop, agree and
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document action points in a personal development plan.
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Attend all mandatory training and 'in house' study days and
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meetings and discussions when required by others.
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Utilise all resources within MediHome effectively and deliver
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quality care at all times.
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Administrative Duties
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Liaise with ward staff/admin staff, MediHome clinical staff and
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patients in order to co-ordinate the transfer of patients into
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MediHome care.
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To answer the telephone and take messages for the clinical
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staff.
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Maintain accurate and up-to-date lists of potential and
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current MediHome patients.
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To prepare patient notes and to ensure that all up-to-date
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information with regard to care plans is available when
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required.
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To explain MediHome services to patients at pre-admission
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clinics or once they are inpatients.
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Ensure patient paper and electronic records are up to date and
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available to the clinical staff when required.
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Deal with telephone enquiries, providing accurate up-to-date
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information whilst projecting a positive image of the service.
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To undertake general filing and administration on behalf of the
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clinical staff including the completion of statistical returns as
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necessary.
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To assist in general duties.
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To liaise with other trust departments, i.e. Physiotherapy,
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Pharmacy, Outpatients, etc.
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To input on the Electronic Patient Record System and successor systems as they become available.
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To maintain adequate stocks of stationery and clinical stock for
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the team.
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To provide a general support service to the team including
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collecting and delivering items on an ad-hoc basis, e.g. stock,
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etc.
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To ensure a seamless administrative service to patients from
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transfer to discharge, including liaising with district nurses,
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community physiotherapy teams, GP's, etc.
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General
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Ensure that MediHome confidential information is not disclosed,
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including information about staff and patients, to any
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unauthorised member of staff, or to anyone outside the
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employment of MediHome who is not authorised to such
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information.
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Act in such a manner as to satisfy public trust and confidence,
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to uphold and enhance the good standing and reputation of
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MediHome Ltd.
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Person Specification
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Requirements
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Essential
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Desirable
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Education & Qualifications
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NVQ level 3 in Healthcare or equivalent experience
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Knowledge & Experience
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Minimum of two years experience working in a healthcare environment
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Previous experience of working in an acute healthcare environment
Experience working in an administrative environment
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Skills & Abilities
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Flexible and adaptable
Ability to work as part of a team
Good telephone manner
Basic IT skills
Ability to prioritise workload
Good communication and interpersonal skills
Ability to use own initiative with direction
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Other Requirements
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Awareness and confidentiality
Awareness of standard of conduct and care
Able to work flexible shift patterns
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