MEDIHOME® is a Registered Trademark of MediHome Limited

 

 

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opportunities for:

 

nurses

 

healthcare assistants

 

physiotherapists

 

clinical care co-ordinator

 

business dev.  manager

 

team leader

 
  

job description for healthcare assistant / clinical support worker (permanent)

 

Responsible to:     Team Leader
 

Accountable to:    Clinical Care Co-ordinator

 

Salary:                     £14,000 - £17,000 per annum plus unsocial

                          hours and on call payments

                          (Unsocial hours supplements apply

                          20.00 - 23.00 and to weekend working)

 

Job Summary:

Assist in the nursing care of patients with a diverse range of

conditions.

 

Carry out a range of patient care tasks in support of registered

nursing staff.

 

Provide support to MediHome clinical staff to facilitate the

delivery of patient care. This will include supporting,

co-ordinating and undertaking the full range of administrative

tasks.

 

Principal Accountabilities:

 

Patient Care Duties

Effectively communicate with all patients in order to promote

their comfort and wellbeing.

 

Assess patient comfort and condition, informing registered

nurses of any changes.

 

Perform and record clinical observations of patients and have

an awareness of their relevance.

 

Undertake minor dressings and treatments whilst under the

supervision of a registered nurse.

 

Maintain accurate, legible and legally substantive records of

care and assessment undertaken.

 

Maintain patient confidentiality and dignity at all times.

 

Be familiar with and adhere to MediHome's policies and

procedures including infection control, moving and handling, etc.

 

Comply with all MediHome corporate policies, local policies and

legal requirements relating to clinical care.

 

Monitor stock levels and report shortfalls to the Clinical Care

Co-ordinator.

 

Discuss and review personal and professional development

needs during annual appraisal and develop, agree and

document action points in a personal development plan.

 

Attend all mandatory training and 'in house' study days and

meetings and discussions when required by others.

 

Utilise all resources within MediHome effectively and deliver

quality care at all times.

 

Administrative Duties

Liaise with ward staff/admin staff, MediHome clinical staff and

patients in order to co-ordinate the transfer of patients into

MediHome care.

 

To answer the telephone and take messages for the clinical

staff.

 

Maintain accurate and up-to-date lists of potential and

current MediHome patients.

 

To prepare patient notes and to ensure that all up-to-date

information with regard to care plans is available when

required.

 

To explain MediHome services to patients at pre-admission

clinics or once they are inpatients.

 

Ensure patient paper and electronic records are up to date and

available to the clinical staff when required.

 

Deal with telephone enquiries, providing accurate up-to-date

information whilst projecting a positive image of the service.

 

To undertake general filing and administration on behalf of the

clinical staff including the completion of statistical returns as

necessary.

 

To assist in general duties.

 

To liaise with other trust departments, i.e. Physiotherapy,

Pharmacy, Outpatients, etc.

 

To input on the Electronic Patient Record System and successor systems as they become available.

 

To maintain adequate stocks of stationery and clinical stock for

the team.

 

To provide a general support service to the team including

collecting and delivering items on an ad-hoc basis, e.g. stock,

etc.

 

To ensure a seamless administrative service to patients from

transfer to discharge, including liaising with district nurses,

community physiotherapy teams, GP's, etc.

 

General

Ensure that MediHome confidential information is not disclosed,

including information about staff and patients, to any

unauthorised member of staff, or to anyone outside the

employment of MediHome who is not authorised to such

information.

 

Act in such a manner as to satisfy public trust and confidence,

to uphold and enhance the good standing and reputation of

MediHome Ltd.

 

Person Specification

Requirements

Essential

Desirable

Education & Qualifications

 

NVQ level 3 in Healthcare or equivalent experience

 

     

Knowledge & Experience

Minimum of two years experience working in a healthcare environment

Previous experience of working in an acute healthcare environment

Experience working in an administrative environment

Skills & Abilities

Flexible and adaptable

Ability to work as part of a team

Good telephone manner

Basic IT skills

Ability to prioritise workload

Good communication and interpersonal skills

Ability to use own initiative with direction

 

Other Requirements

Awareness and confidentiality

Awareness of standard of conduct and care

Able to work flexible shift patterns